That inquiry comes into our system and a designer is assigned to your project. Sometimes we get a little backed up here, so you can always reach out to us at [email protected] if you need a quicker reply.
Your designer will take your logo or design, build it into a patch design, and put together a mockup showing your design on the hats you’ve specified. Pricing is included at the bottom of that quote for the number of hats you requested, as well as the next couple pricing tiers since our prices drop with quantity increases.
You’ll finalize your hats with your designer and they’ll get your shipping address, send you our closing text, and send your order to invoicing. Your invoice will arrive via email and you can pay online with any credit card, you can even do it on your phone.
Once paid, we order the patches and hats for your project. Shortly after that, we’ll send you a photo of the first patch produced. The time frame differs depending on your patch style, and your designer will clarify that with you. If that patch looks good to you, we’ll finish production on them. For leather and PVC, the proofing process is a little bit different, since those patches are made with a machined mold. Once the design is finalized, there’s no going back.